What is a potential consequence of poor service?

Poor service can significantly impact a business’s reputation and customer retention. When customers receive less than satisfactory service, they are likely to share their experiences through reviews or word-of-mouth, which can deter potential patrons from choosing that establishment in the future. Negative reviews can not only result in immediate loss of business but can also influence the long-term perception of the restaurant, making it crucial for servers and staff to maintain high service standards to foster a positive dining experience.

In contrast, the other options discuss outcomes that could arise from good service rather than poor service, making them less relevant to this question. Therefore, the best understanding is that ensuring high quality service is essential to avoid the adverse consequences associated with poor service.