What is the first step in providing fast service?

The first step in providing fast service is to greet the guest. This initial interaction is crucial as it sets the tone for the dining experience. Greeting the guest warmly establishes rapport and shows that you are attentive and ready to assist. It creates a welcoming environment that can make guests feel valued and comfortable. This connection also allows for a smoother transition into taking their order and providing them with timely service, as it demonstrates that you are engaged and ready to meet their needs.

Following the greeting, other steps, such as repeating the order back or checking in on the table, are important but come later in the service sequence. The greeting is foundational in building a positive experience right from the start, which can encourage efficient communication and hospitality throughout the meal.